Frequently Asked Questions


Hungry to know more? Check out our FAQs




So, how does Fooddit work?

It’s super simple! Simply check out our chefs’ regularly updated menu to decide which dishes you’d like to learn to cook. Select how many days you’d like to plan for, choose your preferred delivery date, and submit your order. 
 
We then source your fresh ingredients, prepare them, pre-portion them and deliver them to your home or office in a handy cool-box. When you’re in the mood to eat a healthy, restaurant-quality meal, simply follow our step-by-step recipe cards to cook up a tasty dish in about 30 minutes.

What will I receive in my box?

In your box, you will find an insulated ice-pack containing the recipes of choice and the necessary fresh ingredients, ready to cook (one, two or three meals, depending on your order). The ice-packs help preserve your ingredients’ freshness for up to six hours


How long can the ingredients be kept in the box?

We recommend that you keep the ingredients in the refrigerator as soon as you receive our box. However if you do not have a refrigerator to store your ingredients, our insulated box and ice packs can keep the ingredients fresh for up to 6 hours.

Can I recycle my Fooddit box and packaging?

Absolutely! We’ve worked closely with our suppliers to create packaging that is fully recyclable or constructed from biodegradable materials.

Here’s how to dispose of your Fooddit packaging in the most environmentally friendly way:

  • The box: Simply flatten the box and toss it in with standard cardboard/paper recycling. The cardboard inserts and paper liners are also recyclable.
  • Bags and bottles: All small plastic bags and bottles can be recycled with plastic recyclables.
  • Liners: If you receive a thin foil bubble liner, it can be recycled with plastics. If you receive a thicker insulated liner, the outside is recyclable with your plastics, and the inside is made of biodegradable materials. Please remove the outside layer and recycle, and dispose of the inside in your regular garbage.
  • Ice packs: Our ice packs are filled with a non-toxic gel. To recycle them completely, cut them open and dispose of the gel, then recycle the exterior packaging along with your plastics.

Where do you deliver?

We’re currently feeding Foodditers within the Klang Valley, Malaysia.


Who are we trying to help?

Easy – anyone who’s ever wanted to cook at home, but has struggled to find the time in their busy lives – especially young, working adults. Our goal is to help absolutely everyone to eat healthy at home, and become a better cook at the same time! 


Are the plastic container microwavable?

Yes, our plastic containers are microwave-friendly.